This place is more than just a coffee shop!

2498202_Beaut. Amy Wright. At her coffee shop Bitty and Beau.

A Coffee Shop “Bitty & Beau’s Coffee” in Wilmington, North Carolina, is more than just a place to grab a cup of coffee but it’s an experience.

It’s the vision of Wilmington resident Amy Wright, inspired by two of her four children — Beau and Bitty, who have Down syndrome.

While the shop is run by people with intellectual and developmental disabilities and the customers love the products, they really come in for the unique customer service experience. For many employees, it’s their first job, and their joy fills the air.


“It hit me like a lightning bolt: a coffee shop!” Wright said. “I realized it would be the perfect environment for bringing people together. Seeing the staff taking orders, serving coffee — they’d realize how capable they are.”

The shop opened in January 2016 and immediately had lines out the door. National press attention followed, and six months later, it had to move to a larger space.
Today, the store employs 40 people with disabilities, as well as two managers who have degrees in special education. The team works like a well-oiled machine.


FHM Pakistan

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